Staff Support

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Staff Support

Welcome to the Staff Support page. Here, you’ll find all the essential tools and resources you need to streamline your daily tasks and stay on top of your responsibilities. Whether you’re here to clock in, complete a report, or access training, we’ve got you covered.

Keep your skills sharp and up-to-date by accessing our comprehensive training platform. Here, you can log in to view assigned courses, track progress, and complete required certifications. Login to Training Platform

Stay on schedule and track your hours efficiently by clocking in and out directly from our online terminal. This ensures your attendance is accurately recorded. Access Clock-In Terminal

Ensure all incidents are properly documented by submitting a reportable event form. This helps maintain a safe and accountable work environment for everyone. Submit Reportable Event

If you encounter any issues or require equipment repairs, quickly submit a maintenance report to notify the relevant team for timely assistance. Submit Maintenance Report.
Submit Maintenance Report

Access the company’s CRM portal to manage client relationships, view customer details, and collaborate with team members on business tasks. Stay connected to company data for better performance. Access CRM Portal

Keep track of your daily tasks and ensure everything is completed by submitting your daily task report. This helps you stay organized and your supervisors stay informed. Submit Daily Task Report

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Help Center

Accessing the Training Platform Click Here
Enter your username and password. Navigate through the available courses and start learning

Click Here Enter your employee ID. Select ‘Clock In’ or ‘Clock Out’ as appropriate 

Reportable Events Fill in the required fields with detailed information about the event. Submit the form for review

Click Here Describe the issue and its location. Submit the form to notify the maintenance team.

Click on the Daily Task Report Form link. Select all your completed tasks and any notes. The form will generate a summary report for you containing all your completed task. Submit the form at the end of your shift.

 If you encounter any issues or have questions, please contact our support team at support@ercs.com or call us at (123) 456-7890.